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Wednesday 18 July 2018

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Your questions

The Gouffre team answers you...

Do you have any questions?
Please consult this section so that you can prepare for your visit as best as possible and spend a pleasant time exploring the Gouffre de Padirac.

  • ACCESS & SERVICES

  • Are there dining facilities at the Gouffre de Padirac?

    You have three dining options…
    - The Auberge: Convivial, home-style cooking offering only regional products (€€ / €€€)
    - The Buvette: Burgers, croque-monsieur, sandwiches, picnic hampers, etc. An open-air snack bar at the heart of the park (€€)
    - The Kiosque: Sandwiches, drinks, crepes, waffles, confectioneries, ice creams, etc. (€ / €€)

    Open according to season

    You can have a picnic in the wooded park, where waste bins are available for you to use.

    We invite you to consult the Food and Drink section for any further information.

  • Are there left-luggage facilities?

    For safety reasons, we do not offer left-luggage facilities at the site. We recommend that you use special equipment to secure helmets to motorcycles, and that you leave bulky bags or strollers in your vehicle. Please note that the free car parks are not supervised. You remain liable for your vehicle and its contents.

  • Can i park a motorhome?

    Motorhomes can be parked in our car parks for the period of a visit (there are no water or drainage connections).
    There are no suitable facilities in Padirac Commune. However, the closest suitable rest area is in Alvignac, just 7 km from the Gouffre de Padirac.

    To experience a better stay with your motorhome, please click on www.campinglot.com (Association des Campings du Lot - Lot Department Campsites Association).

  • Are there car-park charges? Is there parking for disabled persons?

    Our car parks are near the Entrance Pavilion. They are free and open to visitors.
    Several parking spaces are reserved for disabled persons right by the entrance to the toilet block.

    Discover the interactive map of the Gouffre de Padirac

  • Can the tour be done with an infant and a stroller?

    The site is not accessible by stroller.
    However, you can easily go on the tour with your infant by using a baby carrier.
    Please wrap the child up warm, for the temperature is a constant 13 °C. We also advise our visitors to wear shoes suitable for a tour in a damp environment.
    A baby-changing table is available in the toilet block of the main pavilion.

    Please see the section on Accessibility for further information.

  • Can the tour be taken by persons who have difficulties in walking, or by pregnant ladies?

    Persons with mobility difficulties are advised to go down in the lift. However, there are a further 70 steps to reach the level of the Rivière Souterraine 103 metres underground.
    The gallery tour includes several sets of steps.
    Access to the Salle du Grand Dôme involves 150 steps going up and 150 steps going down.

    Please see the section on Accessibility for further information.

  • Are there lifts to go down into the gouffre?

    Once your ticket has been validated and you have received your audio guide, you can choose to use the lifts or the "Eiffel Tower"-type stairs to go step by step down into the Gouffre de Padirac. There are a further 70 steps to reach river level, almost 103 metres underground.

  • Are animals allowed?

    For reasons of conservation and hygiene, pets are not allowed on the tour.
    However, for information, several animal boarding facilities are located around Padirac and are used to receiving visitors' pets in accordance with their conditions:

    - Domaine des Bois
    ZA de Puybrun 46130 PUYBRUN
    +33 (0)5 65 38 48 22 – +33 (0)6 88 09 98 91
    Distance : 7.60 km

    - Quatre pattes Palace
    Lieu-dit « Le Pouillou » 46600 MONTVALENT
    4pattespalace@gmail.com
    +33 (0)5 65 37 40 57 – +33 (0)6 81 34 60 75
    Distance : 10.41km

    - Chenil du Causse
    Laborde – Route de Figeac – 46230 LIVERNON
    +33 (0)5 65 40 51 43 – +33 (0)6 70 35 04 83

    Please contact the establishments for further details. The Gouffre de Padirac is not liable for any disputes that may arise in those accommodation facilities.

  • Where can i find more information on the Gouffre de Padirac?

    If you would like to know more, please see our News page for articles on the Gouffre de Padirac. In addition, cover 130 years of history through documents from extraordinary archives that can be viewed at or downloaded from www.padiracotheque.com

  • ON SITE

  • What else is there to see in the region?

    In addition to Padirac, Lot Department and its region have great cultural wealth. The beauty of its landscapes will make your stay in the Dordogne Valley an unforgettable one.
    Please see our section called Around the Site to access the region's tourism web sites.

  • Are private guided tours available?

    Private tours can be organised subject to prior request.
    Your group will have a dedicated guide for the whole tour, starting at the Reception Hall.
    Foreign-language guided tours are available.
    Please end your request to the Marketing Department by e-mail message to resa@gouffre-de-padirac.com, or by calling +33 (0) 5 65 33 77 37.

  • Are there guided tours? In other languages?

    You will have your exploration companion, an innovative and interactive multimedia guide in 5 languages for adults (French, English, German, Dutch, and Spanish) and 3 languages for children (French, English, and Dutch); it will be with you for the duration of your tour. The boatman-guide who takes you along the Rivière Souterraine will give you additional explanations and answer your questions.
    Subject to reservation for groups, guided tours can be organised in foreign languages. The request must be sent to the reservations office by e-mail message to resa@gouffre-de-padirac.com, or by using the forms on the Groups and School Groups pages (advance reservation is compulsory and subject to availability).

  • Can I take photos during the tour?

    Flash-free photography and filming are permitted during the tour up to the pier. They are forbidden after the pier, for reasons of safety and comfort during the tour (the closeness of the water and the large number of steps).

    Warning: Selfie sticks are strictly forbidden everywhere on the site for safety reasons. A free selection of photos is available on our Facebook page. Please do not hesitate to click on www.padiracotheque.com, where you can find all our visuals and our archive documents covering almost 130 of history of the Gouffre de Padirac.

  • How does the tour take place?

    When you arrive at the Entrance Pavilion, you will be given your exploration companion, an innovative and interactive multimedia guide in 5 languages for adults (French, English, German, Dutch, and Spanish) and 3 languages for children (French, English, and Dutch); it will be with you for the duration of your tour.
    After going down into the chasm 103 metres below the surface of the earth, in a lift or on foot, you take a boat along the Rivière Souterraine for a trip through majestic galleries in the company of a boatman-guide.
    You will see the Grande Pendeloque, a giant stalactite 60 metres high.
    You will disembark and continue on foot towards the Lac des Gours, and the Salle du Grand Dôme, which has a dome that rises 94 metres high.
    There, you can admire a multitude of concretions, candelabra, and limestone cascades, shaped by nature over millions of years.

  • What is the total duration of the tour?

    The tour as a whole, starting in the Reception Hall, lasts for about 1½ hours, depending on your pace of exploration;
    You will cover a distance (out and back) of about 2.2 km, including 500 metres in a boat.

  • PRICES AND TICKET COUNTER

  • Are there special prices for disabled persons?

    Yes. Disabled persons pay a specific price on presentation of a currently valid official invalidity card.
    Please see the « Offers and Prices » page.

    Please note that our site is currently unsuitable for persons with motor disabilities. For more information, please see the section on Accessibility and do not hesitate to contact us.

  • Are Chèques Vacances accepted?

    Yes, Chèques Vacances (ANCV) are accepted at the Gouffre de Padirac (with no change given) only when purchasing your tickets at the main ticket counter.

  • Planning your visit over a public holiday or during school holidays

    To get an idea of traffic trends, please see the schedule of dates and opening times. The expected traffic level is indicated for information purposes.
    In addition, at the foot of our web page, a tool shows you expected traffic levels over the next 2 days.

    An important piece of advice - and it works! Reserve your tickets in advance!

    Use our internet ticket-booking system with fully secure payment. By reserving your tickets over the web page, you choose the time of your tour!

  • How to buy your tickets

    If you are coming as a family group or a group of friends (fewer than 20 people)
    Advance ticket purchase is not compulsory. However, it is strongly recommended, because tickets for sale on the day are subject to availability.

    You have two options:
    - On site, using automated ticket machines: you choose the date and time of your visit for the coming days, or for the same day subject to availability.
    - Over the internet using the on-line ticketing system: you choose the date and time of your visit. The order must be placed no later than the day before the day of the visit, via gouffre-de-padirac.tickeasy.com/Information.aspx.

    You have not been able to make an internet reservation?
    Depending on traffic, tickets may be offered to you for a visit on the day directly at the ticket counter, or at the automated ticket machines (subject to availability).

    You are a group or a school group (20 people or more):
    You can enjoy specific prices and make reservations with the dedicated department by e-mail to resa@gouffre-de-padirac.com, or by using the forms on the Groups and School groups pages (advance reservation is compulsory).

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